Return Policy

HomeReturn Policy
We understand that traditional touch and feel is an important factor when it comes to buying Sarees

When buying Sarees and Salwar Suits online, touch and feel isn’t possible. However, to counter this concern, we have introduced an easy “7 day replacement policy”. This policy gives you the benefit of replacing the product in case you don’t like it. All you have to do is simply courier us the product within 7 days from the date of delivery, in unused, original condition

Did you know?

We follow a strict quality check, packing and dispatch process

  • All products on the site are fresh and new.
  • All products are checked for quality before been dispatched. A special process is followed to check the minutest of defects. This helps us to deliver you fresh products with 0 defects.
  • All Sarees at the backend have a unique code which helps you get the same products that you have ordered.
  • We dispatch all the products in 2 layers of packing (plastic cover within non- tearable plastic bag) this is to ensure that the product reaches you safely.
  • We deliver through logistic partners like BlueDart, Ecom Express and few others. These courier / logistic teams are only allowed to deliver packed products. They are not authorized to do open deliveries or take open-products back.

We regret to inform you that due to the discounted price, we are unable to offer returns or exchanges for the sarees on sale.

Email us on info@roopkashishsarees.com

 

 

 

Call us on +91-9820472541 (Mon-Sat, between 11am-6pm IST)

 

Ship the products to below address –

roopkashishsarees.com

Chottalal Bhuvan CHSL Ltd ., Shop No. 65, 3rd Floor , Opp. Metro Cycles , Kalbadevi Road , Mumbai, 400002

Phone – +91-9820472541

Important Do's and Don'ts - while returning products :
  • Products should be returned in original condition with the shipping label came with it
  • Put your Name, order number and mobile number on the outer plastic cover.
  • If possible, email us the Courier AWB number so that we can track the returned shipment
  • Please ensure while couriering, you pack the products properly, and in safe non-tearable plastic envelope bags. Also, send the product through a courier company which gives you tracking Id like a Bluedart, DTDC or Indian Speed Post. This is to ensure that the product reaches us in good condition and is also trackable during transit.

Please Note: We’ll not be able to accept / process refunds of products which are not received back in original condition. The product should be returned back to us along with the shipping label within 7 days from the delivery date. We do not refund the return shipment courier charges.

Email us Refund / Exchange details-

We process the Refunds in 7 working days , after we receive the products back in original condition. Refunds are done through Cheque, NEFT or back to credit card / net banking accounts used at the time of placing order.

We request customers to email us the name in which we should issue the Cheque. Incase of bank transfer (NEFT), we request customers to send us the following bank details – Name (as in bank records), Bank name, Bank branch address, Bank account number and Branch IFSC code. You can email or whatsapp us all these details on info@roopkashishsarees.com

Reach us for any queries related to refund / exchange

Email us on info@roopkashishsarees.com

Call us on +91-9820472541 (Mon-Sat, between 11am-6pm IST)

Our address :

Administration, Operations & Return Shipment address:

Roopkashishsarees.com

Legal Business Name: Roop Kashish Sarees

Chottalal Bhuvan CHSL Ltd ., Shop No. 65, 3rd Floor , Opp. Metro Cycles , Kalbadevi Road , Mumbai, 400002

Registered Company Address :

roopkashishsarees.com

Legal Business Name: Roop Kashish Sarees

Chottalal Bhuvan CHSL Ltd ., Shop No. 65, 3rd Floor , Opp. Metro Cycles , Kalbadevi Road , Mumbai, 400002

Mumbai, Maharashtra, 400092

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